Returns & Exchanges
At Watery, we want to ensure you dive in with the perfect gear, which is why we offer a 30-day hassle-free return policy on all unworn sports equipment and apparel. If your purchase doesn't meet your performance needs, simply follow our streamlined process to secure a refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the products are in unused condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your returned gear, we will process your refund or ship out your exchange within 5-7 business days.